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Update on LADWP’s New Customer Billing and Information System

Update on LADWP’s New Customer Billing and Information System

by wen-min | Nov 23, 2013 | LADWP

On September 2, 2013, the LADWP completed the replacement of its 39-year old Customer Information System (CIS) after over three years of planning and development. This CIS platform touches nearly every aspect of utility operations, including customer service, meter...
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